AION LINEAGE II Innova Systems vs BeeLine Krasnodar

In this topic, I would like to know what is being done (and done if at all) you have to improve the quality of communication services to the Games Innova Systems.
Quoting an official letter
"In order to improve the quality of the service company Innova has received a license to provide telecommunications services and start building their own transport network. Now, any provider who has a communication center at the site MMTS-9, can arrange for a direct connection to game servers. This solution will allow users to play with the projects Innova minimal delay and without loss of information packets. Numerous clients of National Cable Networks "- one of the largest in Moscow Internet service providers - have already praised the results of such cooperation.

Dear players, all at your fingertips! Most often the source of lags (delays, loss of data) is a complicated scheme of relations between providers and the path to the game servers often lie across Western Europe. Simply put, the exchange of information between the user and the server is not on the shortest path, and sometimes through several countries. The route can be shortened and thus bring communications to a new level. With the complaints and suggestions for improving the connection please contact technical support and marketing department of your ISP. This will help us find common ground with the companies providing telecommunications services.

The company plans to Innova cooperation with all the Moscow operators of Internet services. And in the near future scheduled projects with providers of Saint-Petersburg, Samara and Novosibirsk. Distribution of fast and secure connections across Russia is a top priority of the company.

Dear Internet service providers, not to lose customers, and vice versa - to improve services and attract new users, send a request to join the program at noc@inn.ru. Together we will achieve unprecedented levels of communication quality!

(C)
Sinitskiy Boris,
Lead Community Manager,
Innova Group. "

Just think it would be interesting to know the views of their clients in this regard.
People do not write in silence.