Factors affecting online game service satisfaction and loyalty

We are a e-business company, mainly focusing on online games such as Aion, Darkfall, Mortal and so on. We have been in this industry for a quite long period of time. We make this study on factors affecting online game service satisfaction and loyalty to better meet our customer needs and lead our company to a highway. Happily the results of this study turn out to be wonderful prices, fast delivery and customer-friendly service quality, the three of which is always being our number one priority. We find that the three factors have significant and positive effects on online game services satisfaction and which, in turn, significantly affect online loyalty. Especially, customer-friendly service quality has the relatively higher total positive effects on both online game satisfaction and loyalty. We immediately have a meeting after the study comes out. Our department manger first express his views about the results of this study. We finally draw the conclusion of our future measures we will take on further developing our all around service. Here are going to take Aion as an example to illustrate.
We will still work on providing Aion kinah, items and power leveling service at competitive prices, which is the main point of our company compettive strength. Instead of outsourcing our game play, and power leveling, we do them ourselves to ensure to provide Aion kinah, power leveling at competitieve prices.
Well stocked, and streamlined order management make sure that we are able to process your order speedily. Our professional delivery team can fulfill your Aion order within 5-10mins after your payment.
We are available for contact 24/7. our online customer staff can help you with any kinds of questions.